~~Salam~~~
Lesson 3-5…
Today I learn that using ‘phrasal verb’ is better when speaking with patients as it tend to be informal and non-technical speech.
Beside that, I also learn and practise two ways for question tags – confirmation and question.
An important communication tip that I learn today is,
- Passive voice is more formal than the active voice and often used when professionals are speaking or writing.
- Active voice is more appropriate to use with patients, patient’s relatives and close colleagues.
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